We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you do not have an account you may return your NEW un-used items to:
RECON OUTDOORS, LLC.
10953 N. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85259
Attn: Returns Order # (insert your order # here)
Order Cancellation Policy
IMPORTANT MESSAGE: PLEASE FULLY READ AND MAKE NOTE OF OUR CANCELLATION POLICY PRIOR TO PLACING YOUR ORDER; IN ADDITION, PLEASE MAKE NOTE OF THE POSTED SHIPPING TIMELINE OF EACH OF YOUR PRE-ORDER PRODUCTS.
While we encourage you to secure your place in our shipping queue, we ask that you commit and are certain of your pre-order purchase. All pre-ordered products are considered custom and not “off the shelf” items.
Recon Outdoors (Gear Up) requires that you provide full payment and authorization at the time the merchandise is pre-ordered, including shipping and any necessary tax fees. Pre-orders are shipped on a “first come, first serve” basis in the sequence of the initial orders received.